Why I’m Building TenFour AI

From Johnny Kendall, Founder

I grew up in the security guard industry. My dad started a guard company the year I was born, and it’s been a part of my life as far back as I can remember. My first job in the family business as a kid was filing paperwork all day, way before “storing it in the cloud” became a thing.

I worked in every aspect of the business, from human resources, to finance, to operations, to working as an officer, to later leading marketing and business development, helping the company grow into the largest Michigan-based security company.

Over the years, I’ve seen it all: the long days, the middle-of-the-night phone calls, the scramble to fix problems, and operations managers who are stretched to the breaking point trying to keep clients happy and guards supported.

This industry is full of hard-working, dedicated people, but it’s also an industry buried under admin work and clunky systems that steal time from what really matters: taking care of your people and your clients.

I’ve always believed that the right technology can give guard companies an edge, not just in efficiency, but in morale, retention, and client satisfaction. The more time you save in the back office, the more time you have to build strong relationships, recognize great work, and run your business proactively instead of reactively.

That’s why I built TenFour AI.

Our AI Operations Assistant is designed to handle the admin grind, starting with incident reports, documentation management, and site-specific Q&A, so your team can focus on the human interaction part of the job. Reports are done in minutes, site information is always up-to-date, and guards get instant site answers without blowing up their Ops Manager’s phone at 3:00am.

We’re starting here, but this is just the beginning. My vision is for TenFour.ai to become the first and leading AI-first, all-in-one workforce management platform for the security guard industry. Guard touring, scheduling, compliance, and beyond, all built with AI from the ground up, not bolted on later.

If you’re as tired as I am of seeing good people burn out because of bad systems, I’d love for you to join us as an early beta tester, and once launched, join as a customer!

Johnny Kendall

Founder, TenFour AI